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Frequently Asked Questions
Find answers to the most common questions about our inflatable rentals, concessions, and event services.
Inflatables
Concessions
Packages
Delivery & Setup
Booking
Safety
General Questions
What types of rentals do you offer?
We offer inflatable rentals, including slides, obstacle courses, and bounce house combinations, along with concession rentals such as popcorn machines, cotton candy, and snow cone machines. We also offer optional generator rentals and customizable party packages.
What kinds of events do you serve?
How do I get a quote?
Do you offer party packages?
Inflatable Rentals
How long is the rental period?
Are the inflatables safe?
Do you clean and sanitize the inflatables?
We aim to provide clean, well-maintained rental equipment for every celebration. If you’d like details about our cleaning and sanitizing procedures, please contact our team before booking.
Can inflatables be set up on any surface?
Setup requirements depend on the inflatable and the event location. Please share details about your available space and surface type so our team can confirm whether the selected inflatable is suitable.
Concessions
What concession items do you have?
We offer popular party favorites, including popcorn machines, cotton candy, and snow cone machines. Contact us to learn more about available options and pricing.
Do you provide the supplies (popcorn, cones, etc.)?
Is someone provided to operate the machines?
Can I add concessions to an inflatable rental?
Delivery & Setup
Do you deliver, set up, and pick up the rentals?
Please provide your event location when requesting a quote. Our team will confirm the delivery, setup, and pickup arrangements available for your selected rentals.
Is there a delivery fee?
How much space do I need for setup?
What if the weather is bad?
If unfavorable weather is expected, please contact us before your event to discuss your reservation and available options. Any cancellation or rescheduling arrangements will depend on the rental terms confirmed with our team.
Booking & Payments
How far in advance should I book?
We recommend booking as early as possible to improve your chances of securing your preferred inflatable and event date. Availability may vary, especially during busy weekends and holidays.
Is a deposit required?
Yes! A security deposit equal to 50% of your total rental amount is required to secure your reservation.
What payment methods do you accept?
Please contact our team to confirm the payment methods currently available for deposits and rental balances.
Can I make changes to my reservation?
If you need to update your event date, rental selection, or other booking details, please contact us as soon as possible. Changes are subject to availability and the applicable rental terms.
Still Have a Question?
We’re here to help! Contact us today and we’ll be happy to answer any additional questions about your event.